Who we are
Our website address is: https://leewardconvenience.ca. We are Leeward Convenience, a local convenience store located at 100 Leeward Glenway, North York, ON, M3C 2Z1.
What personal data we collect and why we collect it
Comments
If visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
Media
If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.
Contact forms & Creating an Account
When you create an account on our site, place an order, or contact us, we collect personal data to process your request. This data includes:
- Your Name: To personalize your experience and for order processing.
- Billing and Shipping Address: To deliver your purchases and process payments.
- Email Address: To send order confirmations, delivery updates, and account information.
- Phone Number: To contact you regarding your order if necessary (e.g., delivery issues).
- Payment Information: We do not store your credit card details. Payments are processed securely by Clover and other payment gateways.
Cookies
We use cookies to remember your items in your shopping cart, remember your login details for future visits, and to understand how you use our site to improve the experience. You can control cookies through your browser settings.
Embedded content from other websites
Articles on this site may include embedded content (e.g., videos, images, articles). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website. These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content.
Analytics
We use tools like Google Analytics to collect data about how visitors use our site. This includes your IP address, browser type, pages visited, and time spent on the site. This data is anonymized and used only to improve our website’s functionality and user experience.
Who we share your data with
We share your data only with trusted third parties essential for running our online store:
- Payment Processors: Clover to securely process your payments.
- Shipping Providers: [e.g., Uber Eats, DoorDash] to deliver your orders. We provide them with your name, address, and phone number.
- Service Providers: We may use services for email marketing (e.g., Mailchimp) or analytics (e.g., Google), who are bound by confidentiality agreements.
We will never sell your personal data to third parties.
How long we retain your data
We retain your personal information for as long as your account is active or as needed to provide you services, comply with legal obligations (like tax laws), resolve disputes, and enforce our agreements.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. Your data may be transferred to and processed in countries other than your own, but we will ensure it is protected by appropriate security measures.
Our contact information
For privacy-related concerns, contact us at:
Email: leewardconvenience@gmail.com
Phone: (437)436 3111
Address: 100 Leeward Glenway, North York, ON, M3C 2Z1
Additional information
How we protect your data
We use SSL encryption on our website and implement security measures to keep your data safe. Our staff is trained in data protection.
What data breach procedures we have in place
In the event of a data breach, we will notify affected users and the relevant authorities as required by law.